Internal agent headquarters

Confident Buying Headquarters

The working front door for agent onboarding, HAR training, lead workflows, project status, SOPs, and Rosco-supported systems.

The links agents and Daniel are most likely to need during regular work.

Onboarding

Agent Training Tracker

Track onboarding progress and completion.

Open tracker
Leads

Expired Listing Tracker

Reviewed lead queue from authorized HAR alerts.

Open tracker
Status

Project / Linear Snapshot

Current Rosco and Confident Buying work status.

View status
Map

HQ Link Map

Reference map for the Headquarters source layer.

Open map

Agent Start Here

Use this page to understand what to do on your first day and first week with Confident Buying.

Open full doc

Day 1 checklist

  • Bookmark Headquarters.
  • Read Agent Start Here — First Week at Confident Buying.
  • Confirm HAR access and login path.
  • Review ShowingSmart and Platinum CRM basics.
  • Ask Daniel which active project/client/listing to shadow first.

First week checklist

  • Complete HAR Training overview.
  • Learn the ShowingSmart workflow.
  • Learn the Platinum CRM workflow.
  • Review lead generation / expired listings process.
  • Use SOPs/templates before creating anything from scratch.

Source of truth: Agent Start Here — First Week at Confident Buying.

HAR Training

Learn the HAR tools and workflows Daniel expects agents to know before supporting clients, leads, showings, or listings.

HAR Getting Started Guide

Training path

  1. HAR login and member portal basics
  2. ShowingSmart setup and showing coordination
  3. Matrix saved searches and auto emails
  4. Platinum CRM setup and daily use
  5. MarketInsight / LeadsMagnet / EmailMarketing
  6. CloudCMA / InstantCMA
  7. 4-week implementation checklist

Lead Generation / Expired Listings

Understand how expired-listing leads move from HAR alerts into Rosco’s reviewed lead queue.

Open workflow guide

Operating rules

  • HAR email alerts are the source trigger.
  • The Google Sheet is the operating tracker.
  • Headquarters links to the tracker; it does not copy live lead/contact data onto this site.
  • Outreach stays reviewed/queued until contact source, DNC/compliance, and Daniel approval are clear.
  • Rosco can draft language; Rosco does not send messages or place calls.

Data boundary

The Expired Listing Tracker may be restricted to Daniel and assigned agents because it can contain lead/contact data.

Open Expired Listing Tracker

Projects + Progress

See what Confident Buying and Rosco are actively building, maintaining, or waiting on.

Open status snapshot

How to use this page

This page is the quick status view before asking for project updates. It should show active work, owners, blockers, and next steps.

SOPs + Templates

Repeatable instructions and templates for day-to-day agent work.

ShowingSmart

Setup and showing coordination.

Open SOP

Platinum CRM

Setup and daily use.

Open SOP

Lead Generation

Expired listings with Rosco.

Open guide

Template roadmap

  • Buyer email/text templates
  • Seller email/text templates
  • Showing confirmation templates
  • Post-showing follow-up templates
  • Listing launch checklist
  • Daily routine checklist

Rosco / Agent Systems

Understand what Rosco can help with and what still requires human approval.

Rosco can help

  • Summarize project status
  • Process approved intake sources
  • Prepare lead queues
  • Draft outreach for review
  • Draft SOPs and checklists
  • Maintain source docs and link maps

Rosco cannot

  • Send outreach without approval
  • Bypass source or compliance rules
  • Publish changes without approval
  • Expose admin-only or client/prospect data broadly
  • Replace Daniel’s judgment on client-facing decisions

Guided onboarding path

Move through the Headquarters in this order.